• Richard Pilton
  • 22 Jun 2023

Navigating the Merger: What to Do with a Website of a Company You're Merging With

When two companies decide to join forces through a merger, it is not just a consolidation of resources, but also an integration of their online presence. The company website plays a crucial role in showcasing the brand, products, and services to customers and stakeholders. As you navigate the complexities of merging with another company, developing a well-thought-out strategy for handling website integration is essential. In this article, we will explore the key considerations and best practices for merging and managing a website during the merger process.

Assess the existing websites:

Start by thoroughly assessing the websites of both companies. Understand the strengths, weaknesses, and overall alignment with the merging companies' objectives. Evaluate each website's design, content, functionality, user experience, and branding elements. Identify the elements that resonate with your brand and target audience and those that may require improvements or adjustments.

Define the merger strategy:

Clearly define the merger strategy, including the merged entity's positioning, goals, and target market. Align the website strategy with this overall vision. Decide whether to keep one of the existing websites as the primary platform, create a new website from scratch, or merge elements from both sites. Consider the implications of each option on the brand, search engine rankings, user experience, and technical feasibility.

Preserve valuable content and assets:

Identify and preserve valuable content and digital assets from both websites. This may include blog posts, articles, customer testimonials, product descriptions, images, videos, and downloadable resources. Determine which content aligns with the new company's messaging and objectives and integrate it into the new website. Redirect URLs from the old website to relevant pages on the new site to maintain search engine rankings and minimize disruption for existing users.

Consolidate and streamline:

It's an excellent opportunity to consolidate and streamline the website structure and navigation during a merger. Remove duplicate or outdated content, simplify the menu structure, and optimize the user experience. Ensure the website reflects the merged entity's unified brand identity and communicates a cohesive message to visitors.

Communicate the merger:

Transparency is key during a merger. Leverage the website as a communication tool to announce and explain the merger to customers, suppliers, employees, and other stakeholders. Craft a compelling message highlighting the merger's benefits and how it will enhance the customer experience. Use the website to address frequently asked questions, provide contact information for queries, and offer updates on the integration process.

SEO and digital marketing:

Consider the impact of the merger on search engine optimization (SEO) and digital marketing efforts. Collaborate with SEO specialists to develop a plan for preserving organic search rankings and transferring authority from the old websites to the new one(s). Update all online directories, social media profiles, and backlinks to reflect the changes and ensure a seamless transition for existing and potential customers.

Monitor and measure:

Once the website integration is complete, closely monitor the performance and user behavior to identify any issues or areas for improvement. Set up analytics tools to track website traffic, engagement, conversions, and other key metrics. Regularly review the data to make informed decisions and optimize the website's performance as the merger progresses.

Our final thoughts:

Merging two companies involves multiple complexities, and the website integration process is a critical component. By assessing existing websites, defining a merger strategy, preserving valuable content, consolidating the structure, communicating effectively, and monitoring performance, you can successfully navigate the merger process and create a unified and impactful online presence for the merged entity. Remember that clear communication, stakeholder involvement, and a focus on user experience are key to a smooth transition and long-term success.

Going through a merger and need advise and support? Use the form and speak to Harry.

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