Design & Development

We design and build high-performing digital products that help organisations grow, adapt and outperform their competition.

Good design isn't solely about how things look. It's about what it enables.

Everything we make is grounded in how real people behave and engineered to perform in the real world.

How we deliver

Research

Make confident decisions, backed by evidence. We use research to remove guesswork and uncover what will genuinely move the needle. By understanding user behaviour, business goals and friction points, we help you prioritise the right opportunities and avoid costly assumptions. This can include data analysis, user interviews, stakeholder workshops, journey mapping, UX testing, competitor insight and conversion rate optimisation.

Design

Create experiences that feel intuitive and effective. Design turns insight into clear, usable journeys that guide users effortlessly and support conversion. Through wireframes, testing, iteration and interactive prototyping, we shape experiences that are accessible, purposeful and easy to evolve.

Development

Builds that perform now and scale later. We develop robust, flexible digital products that are reliable, secure and built to grow with your organisation. From websites and applications to ongoing support, optimisation and AI-enabled functionality, we create technology that’s ready for real-world use and future change.

Working with us, you can bank on:

✔ Performance you can feel

Fast-loading, reliable platforms that respond smoothly and scale without compromise.

✔ Perspective from experience

Years of working with complex organisations means we understand constraints, regulation and real-world pressures, not just best practice in theory.

✔ Builds fit for change

Flexible foundations that make it easier to evolve, integrate and grow as your organisation does.

✔ Specialists, not generalists

Focused expertise across UX, UI and engineering brought together as one joined-up team.

The kayo digital team standing in a group in front of wood panelling for a team photo

Our big three:

1. Deliberate by design

We don’t rush to solutions. We take the time to understand the problem properly, then design with intent.

2. Clear over clever

Complex challenges need clarity, not theatrics. We favour straightforward thinking and evidence-led decisions. 

3. Thoughtfully unorthodox

We're happy to challenge assumptions and take a different route when it genuinely leads to better outcomes. 

 

Why clients vouch for us:

Because we're calm under pressure, rigorous in our thinking and focused on what actually delivers value.

No noise. No ego. Just work that performs.

Thank you so much everyone. Your responsiveness throughout has allowed us to get vital information to our patients and has definitely helped to make sure we have continued to give our patients the best care we can during the pandemic. You are part of #TeamNHS!

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