Humber Teaching NHS Foundation Trust
Supporting 3,000 staff and 765,000 patients with smarter, more accessible digital infrastructure
Services
Website
www.humber.nhs.uk
Background
Humber Teaching NHS Foundation Trust needed a new partner to take over the management of their Umbraco intranet and extranet. The platforms were business critical but needed ongoing support, clearer structure and improvements to make them easier for staff and external users to use day to day.
They were looking for a team that could handle the day to day running of the platforms, while also helping them improve how people find information and use the sites.
Solution
The work focuses on keeping the platforms reliable and accessible, while making practical improvements that reflect how staff and users actually use them.
In the first year, this included:
• Auditing and updating the websites to meet WCAG 2.2 AA standards, helping make the platforms accessible to a wider range of users
• Redesigning the intranet and main homepage to support a clearer, more user focused structure
• Adding AI powered search across both platforms, making it quicker for users to find the information they need
• Prototyping a new leaflet library to improve access to documents and patient information
The impact
Quicker access to key information.
Improved
WCAG 2.2 AA compliant
Accessibility for all